• Why choose Mastatest?

    Mastatest is an easy-to-use mastitis diagnostic tool that helps you make informed mastitis management decisions.
    By automating the diagnostic process, the Mastatest system removes all the hassle of analysing milk. There is no need for transport, results are sent directly to your inbox within 24 hours.
    Mastatest gives you all the information you need to make confident decisions for every cow. The results tell you whether or not bacteria are present, what species of bacteria are present and what their sensitivities are to the antibiotics tested.
    With these comprehensive results provided for every cow tested, you can identify cows that don't need antibiotic treatment and improve cure rates for those that do by targeting treatment. This reduces the time cows spend out of the herd and the amount of milk discarded. Historical data on individual cows and the herd as a whole also allows more informed decisions to be made about herd management.

  • How does Mastatest work?

    Mastatest uses electronic eye technology to automatically detect colour changes caused by bacterial species present in the milk sample.
    All you have to do is collect a milk sample, fill in a cassette and run the test. The analyser does the rest.
    The data collected by the analyser is automatically analysed and interpreted by an algorithm on a cloud, and the results are sent to your inbox within 24 hours, as well as being accessible via a web platform dedicated to storing them.
  • What information does an analysis result provide?

    For tests carried out on a clinical cassette, you will receive information concerning :
    -The presence (or absence) of bacteria
    -The bacterial species present. The species identified are Streptococcus uberis, Streptococcus dysgalactiae, Streptococcus spp, Staphylococcus aureus and coagulase-negative Staphylococcus (Staphylococcus nonaureus) in the case of Gram-positive bacteria ; E coli/coliform bacteria and Klebsiella/Serratia in the case of Gram-negative bacteria.  
    -An evaluation of the minimum inhibitory concentration (MIC) of three key antibiotics: benzylpenicillin, cloxacillin and cefalexin in the case of sensitivity and results show resistance if no antibiotic has an inhibitory effect on bacterial growth.
  • What are the prerequisites for carrying out an analysis with Mastatest?

     All you need to operate the Mastatest system is :
    -A WiFi or ethernet connection (at least - 65dBm signal strength - indicated on the display)
    -A standard power supply
    -A fridge for cassette storage
     -Initial set-up takes just a few minutes, thanks to the simple instructions supplied with the Lapbox™.
    Vetoquinol will walk you through the process and get you ready to process your first samples with an installation and IT support manager.
  • Do I need training to use the Mastatest system?

    In terms of running a test, it is so simple that anyone can do it, regardless of qualification or training.
    In terms of interpreting the results, this has to be done by the vet in order to recommend the appropriate treatment.
    However, we recommend that any staff taking a milk sample should be trained in this procedure.
  • How do I run an analysis?

    1. There are two ways of launching an analysis.
      The essential step, whichever method you use, is as follows: Use the platform to create the customer account (operation) to which the analysis will be linked.
      First method: Launch a test from the analyser
      1) Go to the Mastatest menu.
      2) Go to Launch Mastatest.
      3) Select the desired location.
      4) Enter the information relating to the cow (cow number and quarter).
      5) Confirm the information and start the test.
      6) Insert the cassette filled with your milk sample in the location you selected earlier.
      7) Access the platform and run the test at the location concerned, assigning the sample to a farm.
      Second method: Run a test from the platform
      1) Access the Mastatest menu from the analyser.
      2) Select Webstart (this will launch the test without personalising the number of the cow and the quarter from which the milk sample is taken).
      3) Insert the cassette filled with your milk sample in the location you selected earlier.
      4) Access the platform.
      5) Run a test at the location in question by entering the information about the cow (cow number and quarter) and assigning the analysis to a farm.
      N.B.: For both methods, you can either use the analyser first or the platform.
      There may be a delay of around 10 minutes (or even 15 minutes, depending on the quality of your Internet connection) between launching the analysis on the platform or the analyser and the algorithm that is supposed to interpret the results taking it into account.
  • How can I obtain the results of a test?

    There are two easy ways to access Mastatest results.
    By email: You will receive Mastatest results in your email inbox. You can add multiple email addresses to the system, so that everyone involved in the decision-making process receives a copy.
    Mastatest web interface: You and your team can access Mastatest results directly in the data console, using the website. The Data Console contains your herd's historical results, allowing you to review previous results for each cow before making mastitis management decisions.
  • How long does it take to get the results?

    The Mastatest system provides digital results back to your inbox within 24 hours of starting a Lapbox™ test.

  • Can Mastatest be used for cows suffering from clinical mastitis?

    Yes, Mastatest can be used to test samples from cows with clinical mastitis.
    Use the clinical cassette for clinical mastitis. After taking a milk sample from the affected cow, simply fill the cassette, place it in the analyser and run the test.
    In less than 24 hours, you'll have information on whether or not bacteria are present in the sample, their type: E. coli, Klebsiella, Streptococcus uberis, Streptococcus dysgalactiae, Streptococcus species, Staphylococcus aureus, coagulase-negative Staphylococcus (Staphylococcus non-aureus) and other Gram-positive bacteria, and the sensitivity of the bacteria to different antibiotics.
    The selection of antibiotics will include: benzylpenicillin, cloxacillin and cefalexin.
    By systematically testing cows with clinical mastitis, you ensure you have all the information you need to inform your mastitis management. Ultimately, this should lead to improved cure rates, reduced time away from the herd for affected cows and improved milk productivity.

  • If the Internet goes down, will synchronisation still take place? How long does it take to lose the analysis?

    There is no synchronisation but the test cycle should continue to download images once internet connectivity is working again. If 2 or 3 hours are missing, this is usually not a problem, unless it is the last 4 hours of the test cycle.            
    It also depends on when the cycle is interrupted. If the analysis has sent an initial image and the last two images, it will be possible to evaluate the test. However, if the interruption occurs, for example, in the last 12 hours, a notification is sent indicating that more images are required before the test can be evaluated. Instructions are provided to the end customer.
  • Is it safe not to put the cow on antibiotics while waiting for the test results?

    Studies have shown that waiting 24 hours to confirm the presence (and species) of bacteria in a milk sample before treating with antibiotics is an appropriate course of action for most cows with mild to moderate mastitis.
    Up to 25% of cows may have mastitis with no bacterial cause, which should heal without further treatment. Mastatest can identify these cows for you.
    Up to 25% of cows with gram-negative bacteria such as E. coli in the milk do not require antibiotic treatment.
    In the case of a cow that has severe mastitis and is seriously ill, antibiotic treatment should be started immediately and can be adapted once bacteriology results are received.
  • How many lapboxes do I need for my farm?

    The number of analysers you need will depend on the mastitis rate on the farm, and therefore the number of samples you are likely to take in a 24-hour window.
    Each Lapbox can process up to four samples at a time, i.e. 365x4 = 1460 samples per year.
    A simple rule of thumb is that a Lapbox should be able to analyse milk samples from a herd of around 1500 cows.
  • What does n/a mean in terms of antibiogram results?

    Antibiotic susceptibility test results are likely to show "n/a" in the following cases: 
    - the sample taken is sterile 
    - the sample contains two or more germs (in the case of polycontamination, for example). 
    The display "n/a" simply means that the antibiogram results cannot be used. 
    In the case of a sterile sample, the 3 molecules (benzylpenicillin, cloxacillin and cefalexin) will have no effect as no germ has been detected in the milk sample used for the bacteriological analysis. 
    As the analyser cannot quantify one bacterial population in the majority compared with another, the potential effects of the 3 different antibiotics cannot be assigned to one of the two bacteria in the case of a sample containing two germs. The same applies to a polycontaminated sample containing 3 or more germs.

Privacy and Cookie Policy

Last update: 1st October, 2020

The Vetoquinol group and the companies within it (referred to collectively in this document as “the Group”, “we” or “our”) are committed to protecting your privacy and the confidentiality of your data and we take care to protect your personal data. Please read the following information carefully. It tells you about how we collect and use your personal information and the options available to you in connection with its use.


For the purposes of this privacy and cookies policy, (the “Privacy and Cookies Policy”), the data controller is Vetoquinol SA, a company registered on the Vesoul/Gray Trade and Companies Register under number 676 250 111 and which has its registered office at sis Magny-Vernois, 70200 Lure.

This privacy and Cookies Policy applies to the products and services offered by the Group (the “Products and Services”) on our website http://www.vetoquinol-mastatest.com/ (hereafter called the "Website") and particularly:

This Privacy and Cookies Policy applies whether you are a “Visitor” (which means you are simply looking at the Products and Services) or a “User” (which means that you have registered with the Website).

The Privacy and Cookies Policy thus governs the use of the Website however you access it.

By accessing or using the Website and providing us with information via the Site, you accept this Privacy Protection and Cookies Policy. We recommend that you regularly check the Policy as we often update and modify it. 



Data that does not allow you to be identified  

You can visit our Website without sending us any information that can enable you to be identified, unless you decide to become a Website User, which requires registration.

Like the majority of online services, we automatically collect certain data and information about you and/or your computer each time you visit our Website, but this does not enable you to be identified. This information includes:

When you access, visit and/or use our Website we can, therefore, follow your visit and collect certain data about your use of the Products and Services and your activities on the Website, as described below in the “cookies” section.

Personal Data 

In certain cases, in particular when you register, contact us or request information, you may be asked to provide personal data, such as your surname, first name, email address and telephone number (“Personal Data”).

When you contact us or ask for information by email or post, we collect the Personal Data that you voluntarily decide to disclose to us.

However, if you do not wish to disclose your Personal Data, some of the services and/or options available on the Website and/or linked to our offer of Products and Services may be unavailable to you.

We also collect Personal Data when the Website allows you to register on “My Space” or “My Account”: you will be asked to disclose Personal Data such as your surname, first name, title, year of birth, email address, country of residence, name of the employer and telephone number. We may also obtain Personal Data via your internet browser, such as your IP Address, which is a number that is automatically assigned to your computer when you use the internet.

We may also obtain Personal Data about you from other sources. For example, we may ask a third party supplier or collector to provide us with additional Personal Data about our existing clients (adding data or “data appending”), particularly Personal Data collected from your profile or your publications on a third-party social network. We may also collect Personal Data from third-party co-sponsors with whom we work or if we buy out other companies.  

We may also collect Personal Data appearing on your profile for a third-party social network (particularly Facebook) if you authorise the third-party network to disclose this to us or if you put it on  line publicly. This Personal Data may be general data relating to your account (for example, name, email address, profile photo, gender, birthdate, current town/city, identifier, list of friends, etc.) and any other information or activity that you authorise the third-party social network to share with us or that you put on line publicly on your profile. We may, for example, receive all or party of your information relative to social networks when you download or interact with one of our applications on a social network site (notably Facebook). For more information on how we can obtain your information relating to social networks, please visit the Internet site of the third party social network concerned.



The Personal Data sent to the Website, either based on your consent (request for information or documentation) or based on a contract (contact form or registration on our Website to benefit from Products and Services). We may use the Personal Data you disclose to us via the Website particularly for the purposes of:



Personal Data used in connection with use of the Website

We store this Personal Data only for as long as is necessary for the purpose for which we process it and in any event for the period necessary to comply with a legal or regulatory requirement. 

Personal data used to send you information

Your Personal Data will be kept for as long as your subscription is live. You can bring this to an end at any time by unsubscribing, using the link shown. In any event, if you do not make contact for three years, your Personal Data will be erased.

Personal data used to send marketing offers

Your Personal Data will be kept for as long as you agree to receive our marketing offers. You can bring this to an end at any time by unsubscribing, using the link shown. In any event, if you do not make contact for three years, your Personal Data will be erased.

Personal Data used in connection with a commercial relationship

We store this Personal Data only for as long as is necessary for the purpose for which we process them, that is throughout our contractual relationship, and in any event for the period necessary to comply with a legal or regulatory requirement. 



Transfer outside the European Union

When the processing of your Personal data involves a transfer to third countries outside the European Union, the transfer is to countries listed by the European Commission as providing sufficient protection for data and/or is covered by appropriate guarantees based on standard contract clauses reflecting models published by the European Commission.

When sharing of Personal Data involves transfer to the United States, recipients will have Privacy Shield certification.

The Group’s companies

We may share your Personal Data with companies in the Group. For further information on the companies in the Group, please go to http://www.vetoquinol.com/fr/implantation/home.

Service Providers

As part of the conduct of our business, we may transfer your Personal Data to service providers. These service providers use your Personal Data only to enable us to supply you with Products and Services. As examples, these service providers may supply IT services, be our logistics or marketing partners, our website host, or support us in data management, email distribution or analysis of information. We disclose to our service providers only the Personal Data they need to provide their services and we work with them to ensure that your Personal Data are respected and protected.

We never disclose any personal Data to these companies for their own marketing or commercial needs. However, we may disclose your Personal Data to our commercial partners only in order to provide you with our Products and Services or other products and services which may be of interest to you.

Legal Obligations 

We may need to disclose Personal Data in response to a request from a regulatory authority, such as the tax authorities or CNIL (the French data protection authority), and/or a court (in response to a judgment, a court order or injunction) on request or if the law requires us to do so, or in order to protect our interests, our property and/or our security and/or those of a third party.

Unless otherwise provided in this Privacy and Cookies Policy or with your prior permission, we will not sell, market or lend Personal Data to other companies in the normal course of business. However, in the event of any restructuring of the group’s companies (acquisition, merger or partial transfer of assets) your Personal Data may be disclosed to another company, but the disclosure will then be subject to the Privacy and Cookies Policy in force.



We have a variety of security measures to prevent the loss, misappropriation or misuse of your Personal Data that you have provided on the Website. In order to guarantee the security of the data you disclose online during transmission, we use encryption, authentication, and flow analysis and we carry out security audits on the hosting environments.



A cookie is a text file placed on the device you are using to access the internet (computer, mobile phone, tablet etc.) when you use a browser to visit a website.

We place a unique identifier in the cookie and use the cookie to connect your computer to the information that we store in our database.

It contains data which allow you to be identified:

We use cookies to:

Cookies do not contain any Personal Data and do not allow access to your computer.

The validity deadline to consent to receive Cookies is 13 months. At the end of this period, we will again seek your consent.

When you first visit our Website, an information banner will be displayed at the foot of the page. By continuing to browse the Website after clicking on “I accept”, you expressly consent to the Group placing the cookies you have allowed on your computer (cookies linked to targeted advertising operations, certain audience measurement cookies and social media cookies, generated in particular by sharing buttons when they collect personal data). The banner will be displayed until you continue browsing, i.e. until you make a choice. If you do not wish to receive any or all cookies, we recommend you click on "Personalise" on the banner, and follow the detailed instructions enabling you to refuse all or part of them.

You can change your internet browser settings at any time to accept, configure or refuse cookies. You will be offered a number of options: to accept each cookies, be alerted when a cookie is placed, or refuse all cookies. You also have the possibility to reconsider your choice at any time during your browsing by clicking on the button at the bottom right of your screen.

Each internet browser offers different settings for the management of cookies. They are generally shown in the browser’s help menu. If you use a browser or version different to those listed, we suggest you use the browser’s “Help” menu. FirefoxChromeInternet ExplorerSafari and Opera.



The Group may offer links to the websites of other companies with which it has a relationship.

We may place “hyperlinks” to other websites and applications operated by third parties on our Website. The only purpose of these links is to make browsing easier for you and to provide you with the fullest possible information. We have no control over these websites and applications. They are separate from the Group and have their own privacy policies. Consequently, the Group cannot be held liable under any circumstances, in particular in relation to the accuracy, relevance, availability or reliability of information and products and services offered on these websites, their respect for copyright, via these third party websites and applications accessible from our Website. We encourage you to review the terms and conditions and privacy policies of any third party websites and applications before using them. You should note that our Confidentiality and Cookies Policy ceases to apply when you leave our Website.

Moreover, the Group is not responsible for hypertext links to its own Website which may be included in third party websites, even if the Group has authorised the third party publisher of the website to place such a link.

Finally, the Group generally prohibits anyone from placing a hyperlink to one or more pages of its Website without its express prior consent.  



If you no longer wish to receive emails from the Group informing you of events, new Products or Services, similar Products or Services, or containing other marketing communications, you only have to click on the “unsubscribe” link at the foot of every email. You will be routed directly to an unsubscribe page in which you can delete your subscription to emails.



You can log in to “My Space” or “My Account” when the Website allows you to do so. After you have logged in, you can change your profile and update your Personal Data. You are responsible for protecting your authentication data (particularly your identifiers and passwords). You also have the possibility to unsubscribe by deleting your account.



Under the legal and regulatory framework applicable to the protection of personal data and privacy, particularly the GDPR, current French legislation and the recommendations of any independent public authority established by a Member State of the European Union responsible for controlling this legal and regulatory framework, you have a right to access, rectify, object to or erase your Personal Data or limit its processing, and a right to its portability.

You also have a right to give instructions about what should be done with your Personal Data after your death.

You may write to the company Vetoquinol SA about this at any time, at the following address: Vetoquinol SA – DPO – Magny-Vernois, 70200 Lure, or by email to DPO@vetoquinol.com.

In the event of a complaint, you can choose to contact the CNIL.



If you have questions or doubts concerning this Privacy and Cookies Policy, you can contact us using the form available on our Website http://www.vetoquinol-mastatest.com/, or by sending us a letter addressed to Vetoquinol SA – DPO – Magny-Vernois, 70200 Lure. You can also write to our Data Protection Officer by email at DPO@vetoquinol.com.



This Privacy and Cookies Policy is governed by French law and, with effect from 25 May 2018, by the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”). Please note that this policy may change in the light of regulatory developments.